In most instances, the best business phone systems are going to offer a number of integrations and API’s that will enable you to access all of your company’s business applications from any internet connected device. However, if you only use a handful of different proprietary software from many different business platform providers, you’ll likely want to select a more generic business phone system to be compatible with the rest of your business applications. This will allow your employees to still have access to the same amount of office communications, but will also give them the option to communicate with anyone else in the office using a smartphone. Here are a few different scenarios in which this is a very good thing.
First off, if you work in a small office that relies on its desktop apps to communicate internally, choosing the right business phone system service provider can mean the difference between being able to streamline communication and saving money on long-distance phone charges. Modern smartphones offer extremely robust apps that provide customers with access to multiple applications while being kept up-to-date with new functions and information. Many companies have chosen to integrate their enterprise level services into their smartphone apps in order to save money and increase productivity. Replacing your company’s existing desktop apps with a hosted service provider’s mobile-based apps can eliminate the need for a dedicated technical service provider, and can decrease support expenses while increasing company mobility.
Second, most of the best business phone systems are scalable so that they can provide you with crystal clear sound quality no matter what device you’re trying to connect them to. Many small businesses, particularly those in the technology or healthcare industries, have traditionally had problems due to poor phone reception and intermittent internet service. These problems are becoming less prevalent thanks to advances in VoIP phone systems. Many small businesses may already have a high-speed internet connection, but maintaining an efficient telephone system means having sufficient headway in making calls as well.
Finally, many businesses may find that the best business phone systems provide advanced features that weren’t even available in previous years. For example, one of the hottest features being offered today is Business Instant Messaging. With this service, businesses can send instant messages from anywhere, at any time. This eliminates the need to have a secretary or other employee available to receive and send messages. When combined with video conferencing and web conferencing, instant messaging can mean big savings for companies of all sizes.
Depending upon how much you use your data center, you’ll want a business phone systems that is flexible enough to meet your needs. Today’s advanced virtual pbx systems offer expanded features and capabilities, as well as a wide range of customizable options that you can take advantage of. By taking advantage of these advanced features and functions, you’ll be able to save more money on your monthly telephone bills, while remaining secure in the knowledge that your network and your information are always protected.
There are many different types of business phone systems available to small businesses today. Of course, not every option is right for every business. But with so many options available, it’s possible for small businesses to find a solution that works well for them. Whether you need a phone system managed by a third-party service provider or you prefer to manage your own calling application from your own computer, there are options available to you. VoIP solutions and hosted pbx allow you to reduce your overall costs while still maintaining essential control and security over your phone system.